Last updated on: 16-05-2025

  1. Introduction
    This privacy policy outlines how we collect, process, and protect your personal data when using our GatewayVPN. By using our services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services.

The terms “we”, “us”, and “our” refer to NextWave Creations LLC, located at 1309 Coffeen Avenue STE 1200 Sheridan Wyoming 82801. We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with relevant data protection laws. By subscribing to or using our services, you agree to the terms of this policy.

  1. Our Services and Platform
    GatewayVPN is available as a mobile app (iOS and Android) and Desktop app (Windows and Mac). The mobile apps can be downloaded from the respective app stores, while the desktop apps are accessible through www.gatewayvpn.com. These services are designed to protect your privacy while offering seamless and secure online experiences.
  2. Information We Collect
    To use our app, you must create an account. This account is required to access our services and enables us to offer a personalized experience. We collect the following details upon registration:
    • Name
    • Email Address
    • Payment Information

Additionally, for customer support and service improvements, we may collect the following:

    • Connection dates
    • Usage data for analytics purposes
    • Feedback from customer interactions

This information is used solely to enhance our services and is not shared with third parties unless explicitly stated.

  1. Information We Do NOT Collect
    We do not collect or store personal data that could compromise your privacy. Specifically, we do not store:
    • Browsing activity
    • IP addresses
    • Connection timestamps
    • Web traffic details
    • Browsing history

We take significant steps to ensure that this data remains private and not accessible to any third parties, even under legal compulsion.

  1. Use of Collected Data
    We use the collected data to:
    • Provide and improve our services
    • Offer personalized content and experiences
    • Process transactions securely
    • Communicate important updates or promotional offers

Your data will never be used for purposes other than those stated in this policy, and we ensure its security through encryption and other safeguards.

  1. User Correspondence Data
    In addition to user data, GatewayVPN retains a record of all user interactions to ensure efficient service delivery and high-quality customer support. We store all communications, including inquiries, complaints, and feedback, submitted through our App and Web App.

    7. Software Analytics and Statistics

We collect minimal connection data and reports, ensuring none of the information includes personally identifiable details such as web traffic, IP addresses, or DNS requests.

This data collection is solely for the purpose of enhancing service quality and providing top-tier customer support.

We also conduct VPN diagnostics and monitor crash reports to:

    • Improve software functionality.
    • Analyze the frequency of app usage.
    • Track events occurring within the app.
    • Monitor performance data.
    • Log failed connection attempts.

To gather these insights, we utilize several reporting tools within our client software, including:

  1. Security of Your Information
    We implement robust security measures to protect your personal data, using industry-standard encryption protocols and access controls. However, please be aware that no system is 100% secure, and we cannot guarantee that your information will be completely safe from unauthorized access.
  2. Data Retention
    We retain your personal data only as long as it is necessary for the purposes outlined in this policy. You can request the deletion of your data at any time by contacting us directly at [email protected].
  3. International Data Transfers
    As our services are global, your data may be transferred and processed in different countries. We ensure that adequate safeguards are in place to protect your data during these transfers, in compliance with applicable laws such as GDPR.
  4. Your Data Protection Rights
    Depending on your location, you may have the following rights:
    • Access to your data
    • Rectification or deletion of your data
    • Restriction or objection to processing
    • Data portability

To exercise these rights, please contact us at [email protected]. We will respond within the required time frame.

  1. Third-Party Services
    Our service may integrate with third-party platforms for analytics and customer support. These platforms include Firebase, and others. Please review their privacy policies for detailed information about how your data is handled.
  2. Cookies and Tracking Technologies
    We use cookies to enhance user experience, analyze service performance, and deliver relevant advertising. You can manage cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookies Policy.
  3. Consent and Age Restrictions
    Our services are intended for individuals over the age of 16. We do not knowingly collect personal information from children under the age of 13. If you suspect that we have collected personal data from a minor, please contact us immediately.
  4. Legal Basis for Data Processing
    Our legal basis for collecting and processing personal data includes the necessity of processing to fulfill our contract with you and our legitimate business interests, such as improving services and marketing.
  5. Amendments
    We may update this privacy policy from time to time. Any material changes will be communicated to you via in-app notifications or email. By continuing to use our services, you acknowledge and accept the updated privacy policy.
  6. Contact Information
    If you have any questions about this policy or wish to exercise your data protection rights, please contact us at [email protected].



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